This agreement is an electronic contract which lays out the legally binding terms you must accept in order to use the website and the services offered by the website. For the purposes of this Agreement, both the terms "Member" and "User" means a person who provides information to the Company on the website in order to participate in the services offered, in any manner. Members are those that use either free or paid for (subscribed for) services, or those that purchase credits.
By accessing or using the Website and or the services offered as a member or user, you agree to all of the terms and conditions laid out below. To withdraw your consent to this agreement you must terminate your membership by deleting your account and stop using the website and/or its services forthwith. Please print a copy of this agreement for you records. To receive a hard copy of this agreement, please contact email@example.com and request same.
This agreement may be modified at any time by the Company with such modifications being made available to members and users on the website.
a) You must be at least 18 years of age to become a member or user and utilise the website or services offered.
b) By becoming a member or user you represent and warrant that you have the right, capacity and authority to enter into this agreement, and to comply with and abide by all of the terms and conditions contained therein.
c) By becoming a member or user you represent and warrant that you have never been convicted of any criminal offence, or been subject to a court order, in relation to assault, harassment, sexual misconduct or violence and you are not required to register as a sex offender with any Government agency or entity. You are advised that a breach of this clause is considered a serious breach of this Agreement and will lead to the termination of your account.
If you are using the website or it is services from outside of the United Kingdom, it is your responsibility to ensure that you comply and abide with all laws and requirements in force in the jurisdiction or territory in which you use or access the website and/or its services.
3. Term and Termination
This Agreement will remain in full force and effect for the period that you are a member and use the website or the services it offers. You may cease to be member at any time and for any reason by following the instructions contained in the "Delete account" section found in the "Membership details" section of the website. You may also terminate your account in writing by email to firstname.lastname@example.org or by writing a letter addressed to The Customer Services Team, Vali Dating Limited, 1 Chapel Court, Derbyhaven, Isle of Man, IM9 1UD (Reg. 129122C).
The Company, may suspend, terminate and delete your membership account at any time or for any reason, effective on sending you notice via email - to the email address you provided upon applying to become a member, or any other email address you may have provided the Company with since becoming a member. The Company is not required to tell you, and may be prohibited by law from telling you, the reason for the termination or suspension of your membership account. Upon such termination or suspension, you will not be entitled to a refund of unused subscription fees or unused credits.
4. Non-Commercial use by Members
The website and the services it offers are for your personal use only. Members may not use the website or any content found in the website or its services (including, but not limited to, content of other members/users, audio files, computer code, designs, text, graphics, images, information, logos and software) in connection with any business or commercial endeavours.
Organisations, companies, agencies and/or businesses may not become members. They should not use the website or its services unless expressly agreed by the Company in instances of partnership and affiliation programmes which are agreed with those entities at the Company's sole discretion.
The collection of email addresses of members and/or usernames by electronic or other means is strictly prohibited, as is the unauthorised framing of, or linking to the website or the services it offers.
The Company reserves the right to take the appropriate legal action should a breach of this clause be found.
5. Account Security
Your account is strictly for your personal use only.
You and you alone are responsible for maintaining the confidentiality of the username and password you designate during the registration process and you are solely responsible for all activity on the website and its associated services conducted under that username and password. You hereby agree that you will notify the company of any disclosure or unauthorised use of your username and password via email to email@example.com. You acknowledge that the Company can in no way be held responsible for third party access to your account that is the result of disclosure, misappropriation or theft, of your username and password. ALL Passport photographs and further verification documents sent to the Company upon initial registration or through an upgrade to a higher validation level are stored securely, OFFLINE, and are not viewable or accessible on the website itself or within the services it offers.
6. Risk Assumption and Precautions and your interaction with other users
You and you alone are solely responsible for your interactions with other users.
By using the website or its services you understand that the company does not currently conduct criminal background checks or screenings on its members or users.
The company does not inquire into the backgrounds or circumstances of all its members nor does it attempt to verify the statements of its member or users. The company makes no representations or warranties as to the conduct of member or users or of their compatibility with any current or future users.
The company does try to minimise fake profiles by insisting on a photograph of a members passport, driving licence or national identity card as part of the registration process thereby allowing it to screen profile photographs for likeness and verify the age of its members. Enhanced verifications are available to members as an upgrade for an additional fee.
The company reserves the right to make any inquiries or to conduct any criminal background check or other screenings (such as sex offender register searches) at any time and using available public records.
The Company is not responsible in any way for the conduct of any Member or User, whether online or offline. As noted below, in no event shall the Company, its affiliates or its partners be liable (directly or indirectly) for any losses or damages whatsoever, whether these be compensatory, consequential, direct, general, indirect, special and/or incidental, arising out of or relating to the conduct of you as a member or anyone else in connection with the use of the Website or its services including, without limitation, death, bodily injury, emotional distress and/or any other damages as a result of communications or meetings with other members, users or persons you meet through the Website or its services. You agree to take all necessary precautions in all interactions with other members and users, particularly if you do decide to communicate offline, away from the Website or meet in person, or if you decide to send money to another user. In addition, you agree to review and follow the Company's "Safe Dating" safety tips found on the website Dashboard, prior to using the any of the services. You understand that the Company makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the Website and its services. You should not provide your financial information (e.g. credit card, debit card or bank account information) or transfer or otherwise send money, to other users.
7. Proprietary Rights
The Company owns and retains all of the proprietary rights in the Website and its services, and in all content, service marks, trademarks, tradenames and other intellectual property rights related thereto. The website contains the copyrighted material, trademarks and other proprietary information of the Company and its licensors, affiliates and partners. Except for any information which is in the public domain or for which you have been given written permission, you may not copy, distribute, display, modify, publish, perform, transmit or sell any such proprietary information.
8. Acceptable website use and content.
a) You are solely responsible for the content and information that you display, link to, post, publish, record, transmit, upload, or otherwise make available (hereinafter known as "post") on the website or its services or transmit to other users, including chat, text messages, photographs, videos (including streaming videos), or profile text, whether publicly posted or privately transmitted (collectively known as, "Content"). You may not post as part of the services, or transmit to the Company or any other user (either on or off the website or its services), any abusive, obscene, inaccurate, incomplete, offensive, intimidating, harassing, profane, threatening, racially offensive, or illegal material, or any other material that infringes or violates another persons' rights (including intellectual property rights, and rights of privacy and publicity). You represent and warrant that (1) all information that you submit upon creation of your membership account is accurate and truthful and that you will promptly update any information provided by you that subsequently becomes inaccurate, incomplete, misleading or false and (2) you are fully aware that Company will verify, amongst other things, your name and age against the validation documents you supply to complete your full registration. Should the Company notify you of any inaccuracies, you agree to update said inaccurate information within 7 days, else your membership will be terminated and (3) you have the right to post content on the website and its services and you grant the licenses set forth below.
b) You understand and agree that the Company may, but is not obligated to, monitor, oversee or review any Content you post as part of a Service. The company may delete any Content, in whole or in part, that in the sole judgement of the Company violates this agreement or may harm the reputation of the Website, its services, or the Company, its partners or affiliates.
c) By posting Content as part of the services, you automatically grant to the Company, its affiliates, partners, licensees and successors, an irrevocable, fully paid-up, non-exclusive, perpetual, transferable, sub-licensable, worldwide right and licence to (1) use, adapt, copy, display, perform, reproduce, record, play, store, modify and distribute the Content, (2) prepare derivative works of the Content or incorporate and/or use the content into/in other works, and (3) grant and authorise sublicenses of the outlined foregoing in any media now known or hereafter created. You represent and warrant that any posting and use of your Content by the Company will not infringe, impede or violate the rights of any third party.
d) In addition to the types of Content describe above, the following is a partial list of the type of content that is prohibited by the website and its services. You may not post, upload, display or otherwise make available Content that:
e) Your use of the website and its services, including all Content and communications you post through them, must comply with all applicable laws and regulations. You agree that we may access, preserve, keep and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as (1) to comply with legal process; (2) to enforce this Agreement; (3) to respond to all claims that any Content violates the rights of third parties; (4) to respond to your requests for customer service at firstname.lastname@example.org, or by any other method allowed under this agreement, or allow you to use the website and its services in the future; or (5) protect the rights, property or personal safety of the Company or any other person or third party.
f) You agree that any content you place on the website or its services may be viewed by other users and may be viewed by any person visiting the website or participating in or using the services offered.
9. Prohibited Activities
The Company reserves the right to investigate, suspend and/or delete your account if you have misused the service or behaved in a way the Company, in its sole discretion, regards as inappropriate or unlawful, including actions or communications that occur away from the website and its services but involve users you meet through same. The following is a partial list of the kind and type of actions that you may not engage in with respect to the website and it services.
You will not:
10. Customer Service
The Company provides help, assistance and guidance with the usage of the website and its services. Should this be required users should contact email@example.com in the first instance or alternatively call 0203 355 1561. When communicating with our staff, you agree not to be abusive, obscene, harassing, profane, offensive, racially offensive, sexist, threating or behave inappropriately. At our sole discretion, should you be any of the above, we reserve the right to terminate and delete your account immediately.
Payment services for the website and its services are provided via PayPal. We would recommend that you open a PayPal account, should you not already have one although should you not have one you can use the PayPal facilities as a guest. You must provide current, complete, and accurate information for your account. You must update all information to keep your Billing account current, complete and accurate (such as a change in billing address, card number, or expiration date), and you must promptly notify the Company if your payment method is cancelled for any reason (including if your card is lost or stolen), or if you become aware of a potential breach of security (such as an unauthorised disclosure or use of your username or password). You agree that all payments made through the website and its services are final and that you will not challenge or dispute the charge with the payment platform provider.
The Company follows a rigid no refunds policy. All purchases made through the website and its services are final. If you choose to purchase a subscription package on the web-site or purchase credits separately, you agree that absolutely no refunds, either full or partial, will be given for any reasons or for any unused credits or remaining subscription length
Credits or subscriptions purchased through the website are for your sole personal use and are absolutely non-transferable to third parties or other members. They are linked solely to you username and password.
The Company reserves the right to offer free or discounted subscriptions and credits to whosoever it chooses at any given time and for any duration, whilst charging other members at the same time. The Company also reserves the right to cancel any free or discounted memberships at any time for all and any of its members.
12. Your right to cancel
You have the right to cancel your contract for the Services within fourteen days from the date of placing your initial order for Credits or a Subscription ("Cancellation Period"), by emailing firstname.lastname@example.org or writing to our customer care team whose postal address is 1 Chapel Court, Derbyhaven, Isle of Man, IM9 1UD. If you cancel your contract for the Services during the Cancellation Period, we shall reimburse you strictly in line with our refund policy, found on the website.
All reimbursements shall be made to you within fourteen days and using the same means of payment you used for the initial transactions, unless you have expressly agreed otherwise.
Cancellation rights only apply to your initial order for a Subscription and do not apply to Subscription renewals.
13. Website service and website modifications
The Company reserves the right at any time to change, modify or discontinue, temporarily or permanently, the website and/or its services (or any part thereof) with or without notice. You agree that the Company shall not be liable to you or to any third party for any change, modification, suspension or discontinuance of the website and/or its services. To protect the integrity of the Website, its infrastructure and its services, the Company reserves the right at any time, in its sole discretion, to suspend or block users from certain IP addresses from accessing the Website and/or its services.
14. User Information
You acknowledge that the Company may disclose your User information, in whole or in part if required to do so by law, at the request of a third party or Government entity, or if we, in our sole discretion, believe that providing the User information through disclosure is reasonable to (1) comply with the law, requests from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend the Company's, or a third party's rights or property; or (3) protect someone's health or safety, such as when harm, harassment or violence against any person (including the User) is threatened .
The website and its services may contain and it and third parties may provide, advertisements and promotions offered by third parties and links to other websites or resources. You acknowledge and agree that the Company is not responsible for the availability of such external resources or websites, and does not endorse and is not responsible or liable for any content, advertising, information, goods, statements or services, or other materials on or available from such websites or resources. Your correspondence, business dealings or associations with, or participation in promotions of, third parties found in or through the website or its services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such a third party. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage, loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, advertising, information, , goods, statements or services or other materials available on or through any such website or resource.
17. Limitaition on Liability
To the greatest and fullest extent allowed by applicable law, in no event will the company, its officers, employees, affiliates, business partners, licensors, or service providers, be liable to you or any third person for any indirect, consequential, reliance, exemplary, incidental, special or puinitive damages, including, without limitation, loss of goodwill, loss of profits, damages for loss, corruption, or breaches of data or programs, service interruptions and procurement of substitute services, even if the company has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, the companys liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the company for the services provided while you have an account. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website or its services or the terms of this agreement must be filed within one year after such claim or cause of action arose or forever be barred.
18. Jurisdiction and Governing Law
This Agreement is governed by the laws of the Isle of Man.
You agree to defend, indemnify, and hold harmless the Company, its shareholders, officers, directors, employees, partners, affiliates and agents from and against any actions, claims or demands, including, without limitation, reasonable legal and accounting fees, which may arise from your use of the website and its services or your breach of the terms of this Agreement (including any breach of your representations and warranties contained herein), any postings or Content you post on the website or its services , and the violation of any law or regulation by you. You, and your estate in the case of your death, further agree that this indemnification provision covers all third party actions, claims or demands, including those filed by your spouse, children or family. The Company reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in connection therewith.
20. Entire Agreement
This Agreement is subject to amendment at any time at the Company's sole discretion, with-out prior notification being required.